LAUNDRY OPERATIONS

Keep every garment moving.

Manage customers, orders, payments and daily operations from one simple workspace.

Staff sign in

Email Password

Your account must have an active staff profile linked to a shop before shop data is accessible.

TODAY AT A GLANCE

Overview

Orders—Loaded orders

Ready for collection—Ready now

Collected payments—ZMW

Outstanding balances—Across loaded orders

Recent orders

Track progress and update the workflow.

Orders

Search, review and move garments through the workflow.

Add customer

Full namePhone numberEmail (optional)Address (optional)

Customer directory

Record payment

Payments are recorded against an existing order.

OrderAmount (ZMW)MethodReference (optional)

Recent payments

Record expense

CategoryDescriptionAmount (ZMW)Payment method

Recent expenses

Add service

Service namePricing unitUnit price (ZMW)Turnaround hours

Service catalogue

New booking

Customer namePhoneEmail (optional)Pickup addressPickup timeDrop-off timeNotesSource

Booking queue

Confirm, reject or complete booking requests.

Schedule pickup / drop-off

Order (optional)Job typeContact namePhoneAddressScheduleDelivery fee (ZMW)Notes

Delivery jobs

Update pickup and delivery progress.

Add stock item

Item nameSKU (optional)UnitOpening quantityReorder levelUnit cost (ZMW)

Stock levels

Use stock movement controls to record purchases and usage.

ItemMovementQuantityReferenceNote

Completed payments—Loaded transaction history

Recorded expenses—Loaded expense history

Net cash movement—Payments minus expenses

Orders awaiting collection—Ready or out for delivery

Order pipeline

Current counts by workflow status.

Daily cash summary

Adjust loyalty points

Only award or redeem points with a clear reason. Negative adjustments cannot exceed the customer's available balance.

CustomerPoints changeReason

Customer loyalty balances

Customer reviews

Review feedback and publish appropriate responses.

Request refund

Refunds require owner/manager approval and completion. A completed refund updates the order balance.

Original paymentAmount (ZMW)Reason

Refund register

Queue customer message

This queues a message only. Delivery requires a configured provider and a server-side worker.

ChannelRecipientCustomer (optional)Order (optional)Subject (optional)Message